For Affin Bankcard/Credit Card Customers
For non-Affin Bankcard / non-Credit Card Customers
If you have forgotten your Username, go to 'Forgot Password' function and select 'Access Card No with Pin' to complete the necessary information required.-
If you remember your Username but forgotten your Password, go to 'Forgot Password' function and select either 'Access Card No with Pin' or 'Challenge Questions with TAC' to complete the necessary information required.
There are 2 options available to perform Forgot Password function:
i. Access Card No with PIN
(Please ensure that you use the same ATM Card during your first time registration. You may refer to the nearest branch for any clarification).
ii. Challenge Questions with TAC
You may change your Password anytime by clicking on the 'Utilities' menu and select 'Change Password'. For security reasons, you are advised to change your password periodically. Your Username cannot be changed.
If you are a party to a joint account with signing condition (either one to sign), then you will have a unique Username and Password on your own.
Yes, affinOnline.com is accessible from anywhere in the world providing you have internet access with compatible internet browser.
affinOnline employs a 128-bit Secure Socket Layer (SSL) encryption which is one of the strongest encryption technologies available to ensure confidentiality and data integrity.
For high risk transactions, we deploy a 2nd Factor Authentication (2FA) to verify customer identity. Furthermore, our internet banking services is fully compliant with Bank Negara Malaysia’s regulatory requirements for Online Banking.
As an additional security feature, affinOnline.com will automatically log you off if your browser is idle for 3 minutes.
We are pleased to introduce our additional authentication with SECURE IMAGE and SECURE CODE for subsequent login.
The steps are as follows :
Note : Secure Code is a phrase that is created by you to identify that you have access the legitimate affinOnline.com website. (Retail Internet Banking)
You may also change your Secure Image & Secure Code as and when required by following these simple steps :
Enter 6-digit TAC number and click on Confirm.